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HANDS&EYES SERVICES
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ICARED.ES offers both non-scheduled and planned as HANDS & EYES services to your IT and HELP DESK SUPPORT department. Our CISCO certified network engineers operate in the geographical area of south of Spain for you or on your behalf (for your final customer). These services mainly include:
- Survey (on-site quality inspection; network device mapping).
- Rack installations.
- Troubleshooting on OSI Layers 7-1.
- LAN connectivity for remote network troubleshooting,
- Labelling and network documentation.
- Istallation / replacement of both commercial on-premise equipment (Terminal Pin Pad, DATA-PHONE, WIRELESS ACCESS POINTS, VIDEO-WALLS) and industrial electronic devices (IoT, network equipment...).
We can provide on-site support to your IT / HELP DESK SUPPORT department by telephone, Webex, IM or even videoconferency. We are able to serve your IT guys just for giving them IP connectivity or go further by loading templates and even dealing with any kind of L1&7 troubleshooting.
We are willing to be your 24/7/365 HANDS&EYES on site and give your IT guys full support like they would be there.
We are willing to be your 24/7/365 HANDS&EYES on site and give your IT guys full support like they would be there.
Have an enquiry? We’d love you to send us an email to it@icared.es . Another way? Yep. Please use this form to contact us and we’ll get back to you in a flash!